EMANUELE GROUP PTY LTD

Registration & Order Confirmation for “THE COOKING SCHOOL” by Emanuele Group 

All registration requests to attend any of our scheduled courses and tailored events can be made via our website form or by contacting “THE COOKING SCHOOL” by Emanuele Group. In submitting our online registration form, attendees are agreeing to accept all of the terms & conditions.

A confirmation email will be sent once a booking has been made.

Payment policy for “THE COOKING SCHOOL” by Emanuele Group 

Courses/Private Classes/Group Events/Team Events: Full payment to attend a scheduled ”THE COOKING SCHOOL” by Emanuele Group course or private event is required prior to the date of the course.

Payment for a class must be made 2 weeks prior to scheduled class.

Tailored Events. Full payment of all tailored events is due no later than 14 days prior to the event, unless otherwise stipulated in writing by ”THE COOKING SCHOOL” by Emanuele Group. A deposit of 25% is required 30 days prior to event.

All electronic payments are to be made in Australian

 

Cash payments are not possible. 

When your booking is complete you receive an confirmation email. This is your booking confirmation. Should there be any problem with your payment we will email you promptly.

Cancellation and Transfer Policy for “THE COOKING SCHOOL” by Emanuele Group 

“THE COOKING SCHOOL” by Emanuele Group reserves the right to cancel or reschedule a class for reasons concerning ”THE COOKING SCHOOL” by Emanuele Group. If a class has been cancelled due to low attendance, sickness or any other matter regarding ”THE COOKING SCHOOL” by Emanuele Group, all students will be notified within 48 hours of the class commencement date, and the option to reschedule to another date, or full refunds provided.

In the event a student needs to cancel a booked class, cancellation more than 5 days prior to the date of the class, the option to reschedule to another class is available (subject to availability within that class) or full refund. Cancellation of a class 5-3 days prior to the scheduled class, a 50% fee shall apply or the option to reschedule. A cancellation of a class within 48 hours of the scheduled class, the full amount of the class will be forfeited and no option to reschedule will be available.

A minimum of 8 participants is required to run a scheduled class. In the event that minimum numbers are not reached, ”THE COOKING SCHOOL” by Emanuele Group reserves the right to reschedule the class or refund in full. In the event that the class is rescheduled, participants will be notified as soon as possible (up to 7 days prior) and no later than 48 hours before the class.

Cancellation of a tailored event or dinner greater than 2 weeks by the client, the deposit is refunded or possibility to reschedule to another date. Cancellation within 2 weeks of scheduled event will incur a 50% fee.

Attending a Class: To ensure that our class runs smoothly, please treat the booking as you would a theatre ticket and turn up on time for the beginning of the class. We kindly ask that you arrive no earlier than 15 minutes before your class as we will be preparing for your class until this time.

If you cannot make it for any reason, please let us know as soon as you can. We spend time preparing for each class and purchasing fresh food to ensure we provide you with the best possible ingredients and experience for yourself and fellow participants.

What to bring:  We supply all your ingredients, aprons & recipes. If you wish to take some of the food home please bring appropriate containers, some will be supplied.

General Terms and conditions when attending “THE COOKING SCHOOL” by Emanuele Group 

RIGHT TO REFUSE: ”THE COOKING SCHOOL” by Emanuele Group holds the right to refuse a student to attend a class if the instructor feels they are intoxicated or may cause harm to themselves or anyone else attending the scheduled class.

RELEASE OF LIABILITY: When participating in a ”THE COOKING SCHOOL” by Emanuele Group class/dinner/event, where by the student/participant will be around or using sharp and potentially dangerous tools suitable to a kitchen environment, the student releases, indemnifies and excludes “THE COOKING SCHOOL” by Emanuele Group and its employees from any and all liability of any kind for any damage or injury incurred while attending or visiting ”THE COOKING SCHOOL” by Emanuele Group. The student/participant understands these terms and conditions and accepts the inherent risks of a kitchen environment when they make a full payment for a scheduled class/dinner/event.

START TIME: Classes run by ”THE COOKING SCHOOL” by Emanuele Group will start on time. We advise students to arrive 10 minutes early to minimise the chance of missing any of their lesson time.

DAMAGE/LOSS OF PERSONAL PROPERTY:  “THE COOKING SCHOOL” by Emanuele Group will take all necessary care, but accepts no responsibility for the damage to or loss of merchandise left in the venue prior to, during or after a class/event/function. “THE COOKING SCHOOL” by Emanuele Group is not responsible for the loss or damage of personal items in any form.
 
DAMAGE/LOSS OF ”THE COOKING SCHOOL” by Emanuele Group PROPERTY: The student or function organiser may be held financially responsible for any damage to or loss of “THE COOKING SCHOOL” by Emanuele Group property during the class/event/function. The cost of repairing any damage to walls, doors or other parts of the property as a result of inappropriate conduct will be charged to the person or hiring company involved.

CIRCUMSTANCES BEYOND THE CONTROL OF ”THE COOKING SCHOOL” by Emanuele Group: Should ”THE COOKING SCHOOL” by Emanuele Group be unable to provide for your class or function due to circumstances beyond the control of ”THE COOKING SCHOOL” by Emanuele Group is not responsible for any costs, damages or expenses that you may suffer or incur.

WEBSITE: This website is owned and operated by “THE COOKING SCHOOL” by Emanuele Group. The use of this website is subject to our terms and conditions.

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EMANUELE GROUP 9/162F Burwood Road, Concord 2137, NSW, Australia |  askme@thecookingschool.com.au |  0423 410 290